How We Generate Success.

Systemised for Scale

  • Every flow — welcome, post-purchase, win-back, and replenishment — is mapped to your brand’s purchase cycle.
  • Automated logic built on behaviour, frequency, and spend ensures the right message at the right time.
  • All campaigns are designed for profitability — tracking true revenue contribution, not inflated Klaviyo metrics.
  • Monthly reporting connects campaign ROI directly to your P&L.

Segmentation That Works

  • Audiences segmented by lifetime value, category affinity, and purchase intent.
  • Dynamic filters adapt automatically based on engagement and recency.
  • Campaigns tailored by margin tiers — not all customers are created equal.
  • AI-enhanced send-time and content optimisation ensure maximum deliverability and engagement.

Creative With Purpose

  • On-brand design built for clarity and conversion — not clutter.
  • Copy engineered around storytelling, social proof, and strong calls to action.
  • Visual consistency across flows and campaigns to strengthen brand recall.
  • Built-in A/B frameworks ensure constant performance improvement.

Deliverability & Data

  • Proactive deliverability management to protect sender reputation.
  • Zero-spam-tolerance testing and compliance tracking.
  • Deep GA4 and Shopify integrations connect campaign data to sales outcomes.
  • Insights into customer lifecycle value, allowing smarter campaign planning.

We turn email into your most predictable profit channel.

We prioritise clarity and profitability over vanity metrics. Every campaign, flow, and segment is engineered to strengthen your customer relationships while driving measurable financial outcomes. Our goal is simple - make email your most consistent source of growth.

Working with Prospa means partnering with CRM specialists who understand both creative and commercial strategy. We combine storytelling, segmentation, and performance analysis to turn your email channel into a profit engine that compounds over time.

How We Operate

Profit-Led Strategy

Data-Driven Segmentation

Brand-Building Creative

Scalable Automation

Deliverability First

Measurable Impact

Retention done right turns one-time buyers into long-term profit.

Our retention systems combine data, creative, and strategy to maximise lifetime value across Email, SMS, and Subscription.

Every campaign, flow, and message is designed around measurable outcomes - increasing purchase frequency, protecting margins, and deepening brand loyalty.


It’s how we turn your owned channels into a profit engine that compounds over time.

View Our Process

Hear from our Partners.

“With Prospa, we’re scaling smarter and connecting with more riders.”

EQUIDRY

Morrison Bell - Head of Ecommerce, EQUIDRY

“What stands out is the time and effort and the focus on profit, that’s where they’re different”

Pippeta

Aimee Cestrone - Founder, Pippeta

“They’ve literally transformed our business - it’s the best business decision we’ve made”

Perky Pear

Samantha Holt, Founder - Perky Pear

"It's just so easy and seamless working with Prospa. I can't recommend them enough."

Hair Syrup

Lucie Macleod, Founder - Hair Syrup

"Prospa are proactive in managing our ads and the work rate has not dropped off after the initial phases.”

Glenmuir

Mikhel Ruia, Managing Director, Glenmuir

“I wish we found Prospa sooner, they really drill down into the business itself. It’s the best business decision we’ve made.”

Ava Mayfair

Hannah Chapman, Founder, Ava Mayfair

“The best email marketing doesn’t just drive engagement - it drives profit. Every flow we build is backed by financial logic, not guesswork.”

Ed Weston